Frequently Asked Questions

How does the 30-day money back guarantee work?

The first 30 days of your BH Education Membership are completely risk free. You can enroll any number of our courses during this time and if you aren’t happy with the content, just let us know and we will refund you, no questions asked.

What happens after I've Signed up?

When you have signed up, you will get access to ‘My Account’ area found in the menu under ‘My Education Dashboard’. This is where you’ll find your courses and premium content, your learner profile, deal with account related information and manage your subscription and payment settings.

Can I sign up as an individual?

Yes! The individual plan is just for you.

Which courses are coming next?

We have a full roadmap of courses. IN no particular order, they include:

Basic Roasting – fundamental theory, applications to brewing.

The Coffee Buyer’s Guide – We are working our way through an origin series. Next up is Brazil.

Hospitality & Service – customer psychology & professionalism.

Cafe Finance – COGS, wages, budgeting, & pricing.
Operations and Management – cafe systems & HR skills.
Technical Skills & Servicing – preventative maintenance, basic repairs, and diagnosis.
Social Media – best practice, analytics, & consumer reviews.

Advanced Percolation – fundamental theory & device specific methods.

Where do I take the courses?

Courses are delivered 100% online, viewable with any device, at any time, and in your own time. We also include practical exercises and experiments for bringing learning into your environment.

Do I get a certificate?

Each course contains a number of quizzes, culminating in a final exam for certification. Certificates are printable and listed as achievements on your public student profile.